What does it cost?
The Zaanse Schans Day Cruise is €129 per person (VAT included), and children aged 8 to 15 sail for €99. The Zaanse Schans ticket - €30 at the gate, and it opens the working windmills, four museums and the audio tour - is included, along with the clog-making workshop, so the sailing day itself works out under €100. Private charters and the Captain's Day are quoted personally - tell us the date and the occasion.
What if the weather turns bad - do I get my money back?
Yes - that risk is ours, not yours. Rain rarely stops us: there's covered and open-air seating, so there's always a dry seat. But if our skipper cancels a sailing for weather or safety, you choose: rebook any open date free, or a 100% refund. No forms, no arguing - the skipper's call is final.
Do I have to pay when I book?
No. You send us a date, we confirm availability by email, and only then does payment run - through Stripe, by card, iDEAL or the other methods shown below. On top of that, cancellation is free up to 24 hours before departure. We sell direct only, never through resellers.
How many guests can sail?
Never more than 12 guests, typically 8–10. Children from age 8; dogs welcome on a lead.
What if not enough guests book my departure?
A group departure sails from 6 guests. If fewer book, you choose: move free to another departure, turn your date into a private charter with every euro you've paid credited in full, or take a full refund - no questions asked.
Can we bring our own food and drink?
Please do - we don't cater, and that's deliberate. The galley has a working gas stove and a fridge to keep your drinks cold, coffee, tea and water are always on, and we can also moor somewhere good along the route so you can eat ashore.
Is there a toilet on board?
Yes - a proper toilet below deck, along with the galley and its lounge. There's wifi and power aboard too, so a full day on the water doesn't mean going without anything.
Will I get seasick?
Very unlikely. We sail sheltered inland water - the IJ, the Zaan, the polder canals - not open sea. And the "Verbetering" is a flat-bottomed aak with a wide hull, so she sits remarkably steadily on the water. If you're prone to motion sickness, this is about the gentlest sailing there is.
What's included?
On the day cruise: the full Zaanse Schans ticket - two working windmills, the World of Windmills museum, the Zaans Museum with its Verkade chocolate-factory experience, the Zaan Time Museum, the Weavers' House, the audio tour and 10% off the pancakes at De Kraai - plus the clog-making workshop, which isn't sold at the gate at all. Aboard: coffee, tea and water all day, wifi, power, towels for swimmers and life vests for everyone. Bring your own food and use the galley, or stop ashore to eat.
Is the ship wheelchair accessible?
No - 155 cm standing height below deck means it isn't suitable for wheelchair users or guests with limited mobility.
What's your cancellation policy?
Free cancellation up to 24 hours before departure. If the skipper cancels for weather or safety, you rebook free or get a full refund - your choice.
What languages are spoken aboard?
Dutch, English and German.